Job: Inbound Process Assistant

Jobing Description

Job Description

Process Assistant Tier III

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.

Key Job Elements:
Support and work in the department as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Providing vacation coverage for Area Managers
Providing policy follow-up, attendance tracking (duties do not extend to discipline)
Tracking and reporting of ATS/labor hours
Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Participating in Operational Excellence initiatives in some capacity
Filling in as needed with production duties
Fully understanding workflow and daily production goals
Reviewing and updating SOP as required
Assisting in keeping work area clean and organized
Identifying and addressing safety hazards within the work area
Coaching associates to work safely at all times
Participating in safety initiatives
Referring all job injuries immediately to area manager

Basic Qualifications

Associates must be in good standing
Ability to work overtime as required
Ability to work flexible schedules/shifts/areas
Continued meeting or exceeding of department performance goals

Preferred Qualifications

Education beyond High School, and/or prior experience managing employees
Excellent interpersonal skills
Demonstrated problem solving skills and analytical skills
Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
Experience with an FC kaizen or Shingi event
An awareness and willingness to use OE tools and techniques
Experience working in Problem Solve a plus
Leadership ability
Respect from associates in production area

Amazon is an Equal Opportunity Employer.